Dynamic Interactive Virtual Course


Traditional In-Person Workshop


  • 8 Hours on Demand
  • 4×3 hour Virtual Session
  • 2 days Traditional

get started


This dynamic introductory course provides and introduction to Business Analysis.  We will explore the foundational aspects, benefits, techniques, the process, skill-sets, competencies, and general expectations of the Business Analysis role. We will also discuss how the BA delivers value to ensure project expectations and business goals are met.


  • Identify the roles and responsibilities of the Business Analyst
  • Compare the BA role to other project roles
  • Understand how business analysis works in both IT and business environments
  • Understand the benefits and value of Business Analysis
  • Understand the competencies of a Business Analyst
  • Understand the high-level process of Business Analysis
  • Understand general expectation of the Business Analyst role



  • Introduction to Business Analysis
  • Key business analysis terms, activities and general overview of business analysis
  • Key business analysis activities, deliverables and techniques
  • The breadth of business analysis from the business to IT projects
  • Benefits of Business Analysis
  • Barriers to Business Analysis
  • BA Competencies
  • Requirements defined and their classifications
  • Methodologies/approaches to business analysis
  • Comparing business analysis to other roles and where they overlap
  • Trends in business analysis
  • Overview of the IIBA BABOK and how it relates to Business Analysis and your training
  • A high-level understanding of requirements, business rules, process, data, interfaces, interactions, scope