Dynamic Interactive Virtual Course


Traditional In-Person Workshop


  • 8 Hours on Demand
  • 4×3 hour Virtual Session
  • 2 days Traditional

get started


This course will introduce you to the overall process of business analysis and where it fits in the bigger picture of the project life cycle and the business context. As with all our course, it is dynamic and highly interactive and combines discussion, exercise based on your real projects, and demonstrations of tools and techniques.


The goal is bottom-line results that cut through the real-world problems facing people seeking to improve the way they operate to develop new and improved systems and products or otherwise deliver results through project performance.


Getting Started

  • Defining the Business Analyst Function
  • An Introduction to the BABOK® Guide
  • Business Analyst Roles and Relationships through the Project Life Cycle

Business Analysis Planning and Monitoring – Defining the Process 

  • Overview of Business Analysis Planning & Monitoring
  • Process and Tools 
  • Roles and Responsibilities
  • Governance, Information Management & Performance Improvement 

Elicitation and Collaboration – Gathering and Confirming Information

  • Elicitation and Collaboration 
  • Elicitation and Collaboration Techniques

Requirements Life Cycle Management – Maintaining Requirements and Design Information

  • Requirements Life Cycle Management 
  • Requirements Life Cycle Management Tasks – Details
  • Strategy Analysis – Providing Context to Requirements Analysis and Design Definition

Strategy Analysis

  • Analyze Current State
  • Define Future State
  • Assess Risks
  • Define Change Strategy 

Requirements Analysis and Design Definition – Defining Solution Options 

  • Overview of Requirements Analysis and Design Definition
  • The Anatomy of Requirements
  • Task Descriptions
  • Techniques

Solution Evaluation – Assessing Solution Performance

  • Overview of Solution Evaluation
  • Solution Evaluation Tasks
  • Solution Evaluation in Development Stages

Underlying Competencies

  • Overview of Underlying Competencies
  • Underlying Competencies – Details 

Summary and Next Steps